IT Admin and Help Desk Training Courses

New Horizons Ireland can help you prepare for an IT Help Desk Career. Help Desk positions are an excellent way to launch a new career in the IT field.

IT Admin roles are changing due to rapid technological evolution. As a result, impeccable IT Management and a business-centric help desk are necessary to meet the needs of the entire organisation. IT support professionals need to be knowledgeable of a lot of different aspects of computing and be capable of working with a wide range computer technologies.

New Horizons as therefore listed out our recommended courses for IT support technicians and help desk professionals.

New Horizons Ireland offers training that maps to IT Admins become a proficient IT Support Professional.

Microsoft 365 Certifications

Expand the tabs below to review the available certifications for Microsoft 365, required exams and suggested courses for preparation.

CompTIA A+ Certification

CompTIA A+ certification

A+ Certification training is ideal for anyone interested in a new career in IT or to prove existing knowledge in basic IT help desk support. In this course, you will acquire the essential skills and information you will need to install, configure, optimise, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems.  

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CompTIA A+ Certification Upcoming Dates

Course Starts Location Price
CompTIA A+ - Part 1 07-12-2020 Dublin, Ireland
CompTIA A+ - Part 1 07-12-2020 Dublin, Ireland
CompTIA A+ - Part 2 14-12-2020 Dublin, Ireland
CompTIA A+ - Part 2 25-01-2021 Dublin, Ireland
CompTIA A+ Certification (Exams 220-1001 and 220-1002) 14-12-2020 Dublin, Ireland
CompTIA A+ Certification (Exams 220-1001 and 220-1002) 11-01-2021 Dublin, Ireland

CompTIA Network+


Network+ is an ISO-17024 compliant, vendor-neutral technology certification that verifies the certified individual has the skills and knowledge needed to take on a pivotal role in building, managing, and protecting the critical asset that is the data network.

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CompTIA Network+ - Upcoming Dates

Course Starts Location Price
CompTIA Network+ Certification 30-11-2020 Dublin, Ireland
CompTIA Network+ Certification 07-12-2020 Dublin, Ireland

Microsoft Office Specialist, Expert or Master

Microsoft Office specialist certification

Discover the only performance-based certification that validates the skills needed to get the most out of Microsoft Office. Whether you want to drive your career or increase your productivity on the job, earning the Microsoft Office Specialist (MOS) certification demonstrates the valuable expertise you need to succeed.

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IT Admin Courses