1 - Course Outline
IAITAM and the MissionITAM Code of EthicsDefining Primary Roles in an ITAM ProgramIAITAM’s 12 KPAsRelationships, Dependencies, and BenefitsKPA InterdependenciesRoles and ResponsibilitiesCreating Dynamic Job Descriptions for ITAM ProgramsThe Role of a Program ManagerProject Management Relationship TriangleSample Projects by KPAPrioritization and the ITAM ProgramLifecycle ManagementProcess Building Best PracticesGaining Executive Buy-inBusiness Case TemplateMaturity AssessmentITAM as a Core Business Function
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Experienced IT Asset Managers
IAITAM strongly recommends prior CSAM/CHAMP certification and/or a well-founded working knowledge of IT Asset Management and an understanding of the student’s organization’s business model. The course is not designed for the novice IT Asset Manager and is homework intensive.
Online certification testing is available for students starting at 8 AM the day after class finishes; from this point the exam will be open for 14 days. However, it is suggested to take the exam as soon as possible following the course.
Testing requires non-interrupted internet connection and may be taken at any time during the open period; once a test is started, students are required to complete it during that session and are permitted up to 3 hours to complete.
One hundred (100) questions are on the IAITAM CAMP exam and a passing mark is achieved by attaining 85% or higher.
Exam results are available immediately after completing the exam within the IAITAM Exam Center.
One test retake is free of charge for those that fail to achieve pass status on the first attempt; retakes are available after a 24 hour window of the first attempt and must be completed during the 14 day open period. If the second attempt is unsuccessful, the exam may be repurchased at non-member pricing. No discounts apply.
If a student is unable to complete the exam and retake (if needed) within their 14 day window, a one-time seven (7) day extension can be purchased for $50USD; this option must be completed before the initial 14 day window expires.
If certification is not achieved or exam time frame lapses then students will have one year to purchase the exam again. After one year has expired, the course must be purchased and may be acquired at membership pricing.
Purchase of this course also includes a self-pace edition of Certified Asset Management Professional CAMP course