Leadership & Professional Development

As a motivated professional, you recognise the importance of mastering relevant competencies. Managing your time, perfecting your communication, honing your emotional intelligence and mitigating conflict are just a sample of the crucial abilities that will propel you to becoming a transformational leader.

Our Leadership and Professional Development courses focus on the practical expertise that you need to further develop yourself and your organisation, enhancing your proficiency in key areas.

Our courses come with more ...lots more.

Dozens of post-course reinforcement materials - including eBooks, short videos, tools, templates, assessments, and more continue your development long after you have returned to your organisation.

Everyone’s journey is unique.

Each person’s journey is unique to them whether designated by management or a personal desire to grow. There is no one size fits all path to success.

To help guide you, our Leadership & Professional Development courses have been organised into Career Paths and Job Roles to help you chart a development path that fits your distinct needs and goals for the future. 

Accomplishing the Results You Want

In this course, students will learn how to strengthen your leadership voice and foster employee buy-in to exceed expectations and achieve the most positive outcome.

Learning Objectives

After completing this course, students will know how to:

  • Develop a leadership style that gets results
  • Employ suitable motivation techniques for your team
  • Adapt your communication style and use influence skills to drive direction
  • Empower your team to get the results you want
3 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Accomplishing the Results You Want 29-03-2021 Dublin, Ireland

Building Successful Work Relationships

In this course, students will learn how to build co-operative trust-based relationships that enable them to work productively with other professionals, clearly communicating and respectfully harnessing their distinctive contributions.

Learning Objectives

After completing this course, students will know how to:

  • Describe the importance of effective work relationships
  • Demonstrate professionalism through your behavior
  • Identify the interdependencies between you and your colleagues
  • Communicate effectively to create rapport and connect with others
  • Build and maintain your network of professional relationships
  • Use quality dialogue to focus discussion toward mutual outcomes
  • Develop collaborative working relationships that achieve results
3 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Building Successful Work Relationships 05-04-2021 Dublin, Ireland

Making the Right Decisions Under Pressure

In this course, students will learn to evaluate options, generate possible solutions, and decide on logical strategies.

Learning Objectives

After completing this course, students will know how to:

  • Make intelligent decisions with limited time and information
  • Reframe issues to ensure greater problem solving accuracy
  • Convert conflicting opinions into useful insights
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Making the Right Decisions Under Pressure 03-05-2021 Dublin, Ireland

Thinking with Critical Insight

Students will learn to explore challenges, defy incorrect assumptions, and look at things with new and differing perspectives, incorporating these insights into your thought processes, and enabling them to find solutions to even the most difficult tasks.

Learning Objectives

After completing this course, students will be able to:

  • Enable you to evaluate, identify, and distinguish between relevant and irrelevant information
  • Engage critical thinking through curiosity and your ability to ask good questions
  • Apply the eight best practices of critical thinking in practice
  • Leverage open mindedness to become more receptive and highly tuned for new ideas
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Thinking with Critical Insight 04-02-2021 Dublin, Ireland
Thinking with Critical Insight 15-04-2021 Dublin, Ireland
Thinking with Critical Insight 10-06-2021 Dublin, Ireland

Extending Your Sphere of Influence

In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.

Learning Objectives

After completing this course, students will know how to:

  • Build workplace relationships based on mutual trust and respect
  • Collaborate effectively through influence and persuasion
  • Recognize and enhance your sources of personal power
  • Choose and apply appropriate influence strategies
  • Work with resistance to gain commitment and buy-in
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Extending Your Sphere of Influence 07-12-2020 Dublin, Ireland
Extending Your Sphere of Influence 28-01-2021 Dublin, Ireland
Extending Your Sphere of Influence 22-02-2021 Dublin, Ireland

Expanding Your Emotional Intelligence

Incorporating powerful tools and classroom activities, students will practice and hone their skills, mastering the strategies learned to effectively communicate, connect with, and support others through healthy and productive interactions.

Learning Objectives

After completing this course, students will know how to:

  • Identify the key competencies of emotional intelligence
  • Develop a learning path to enrich your EI
  • Gain better control over your behavior under duress
  • Enhance your communication skills and competencies
  • Learn to thrive under stress
  • Develop gratitude and strength of character
  • Build a meaningful life balance and your authentic self
3 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Expanding Your Emotional Intelligence 10-03-2021 Dublin, Ireland

Prioritizing Your Time Effectively

In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time.

Learning Objectives

After completing this course, students should have a plan to improve your:

  • Time Management
  • Prioritization
  • Organization
  • Workflow
  • Productivity
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Prioritizing Your Time Effectively 11-01-2021 Dublin, Ireland
Prioritizing Your Time Effectively 12-04-2021 Dublin, Ireland

Communicating Across Your Organization

In this course, students will learn to build trust and commitment, motivating others through respectful and authentic interactions.

Learning Objectives

After completing this course, students will know how to:

  • Identify the essential elements of effective communications within an organization
  • Use knowledge of your self to build effective communication strategies
  • Build communication strategies that leverages interpersonal and organizational awareness
  • Apply effective facilitation skills
3 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Communicating Across Your Organization 09-12-2020 Dublin, Ireland

Constructive Conflict Management

In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.

Learning Objectives

After completing this course, students will know how to:

  • Identify and manage sources of conflict
  • Define an effective strategy to deal with conflict
  • Implement a process to manage conflict situations
  • Build civility in the workplace
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Constructive Conflict Management 21-12-2020 Dublin, Ireland

Navigating The Modern Workforce - Diversity, Culture, Generations

In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.

Learning Objectives

After completing this course, students will know how to:

  • Learn to lead in a world of diversity
  • Engage and empower our multi-generational workforce
  • Leverage culture as the new strategic differentiator
  • Develop your path to leadership success
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price

Developing Successful Interpersonal Skills

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

Learning Objectives

After completing this course, students will know how to:

  • Recognize the difference between hearing and listening
  • Enhance interpersonal relationships through the use of verbal and non-verbal communication
  • Apply techniques to move towards high quality conversation
  • Create a positive impression through a powerful introduction
  • Influence others through sharing perspectives and opinions constructively
  • Use logic and emotion to persuade and collaborate
  • Identify ways of sharing thoughts and opinions constructively
  • Prepare for and conduct simple negotiations
3 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Developing Successful Interpersonal Skills 24-02-2021 Dublin, Ireland
Developing Successful Interpersonal Skills 02-06-2021 Dublin, Ireland

Mastering Positive Assertiveness

In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.

Learning Objectives

After completing this course, students will know how to:

  • Develop the necessary skills to communicate with confidence
  • Apply communication styles that maximize benefits
  • Augment your listening and hearing skills to increase engagement
  • Utilize that art of asking questions to elicit more from others
  • Leverage your body language for full communication
  • Make the best first impressions by looking, sounding and being confident
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Mastering Positive Assertiveness 18-02-2021 Dublin, Ireland
Mastering Positive Assertiveness 29-03-2021 Dublin, Ireland
Mastering Positive Assertiveness 13-05-2021 Dublin, Ireland

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.

Learning Objectives

After completing this course, students will be able to:

  • Define customer service in relation to both internal and external customers
  • Recognize how your attitude affects customer service
  • Identify your customers’ needs
  • Generate repeat business with outstanding customer service
  • Build goodwill through in-person customer service
  • Provide outstanding customer service over the phone
  • Connect with customers through online tools
  • Deal effectively with difficult situations
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Providing Outstanding Customer Service 04-03-2021 Dublin, Ireland

Strategic Negotiation Skills

Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiating effectively.

Learning Objectives

After completing this course, students will be able to:

  • Develop the necessary skills to negotiate like a pro
  • Prepare for a negotiation applying best practices
  • Utilize industry standard tools and techniques
  • Create your Best Alternative to a Negotiated Agreement (BATNA)
  • Build common ground and consensus in your negotiation strategies
  • Negotiate with experts to develop your skills for success
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Strategic Negotiation Skills 25-02-2021 Dublin, Ireland
Strategic Negotiation Skills 17-05-2021 Dublin, Ireland

The Art of Effective Presentations

In this course, students will learn strategies to master your speaking skills, confidently standing before a group and delivering their message.

Learning Objectives

After completing this course, students will be able to:

  • Explore what makes a successful presentation
  • Recognize the factors that go into building and delivery of presentations
  • Outline, develop and build a high quality presentation
  • Successfully deliver and close an effective presentation
3 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
The Art of Effective Presentations 06-01-2021 Dublin, Ireland

Writing for the Business Professional

In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing.

Learning Objectives

After completing this course, students will be able to:

  • Awareness of common spelling and grammar issues in business writing.
  • Basic concepts in sentence and paragraph construction.
  • Basic structure of agendas, email messages, business letters, business proposals, and business reports.
  • Collaborative writing techniques, tools and best practices
  • Tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports
2 day course Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Writing for the Business Professional 28-01-2021 Dublin, Ireland
Writing for the Business Professional 15-03-2021 Dublin, Ireland
Writing for the Business Professional 10-05-2021 Dublin, Ireland
FREE leadership resources

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Business Acumen For Leaders

Students will learn to understand the mechanics of the organization – reading and interpreting financials, making sound business decisions, and setting a course – while also developing the skills to guide and direct your workforce.

Learning Objectives

After completing this course, students will know how to:

  • Recognize the importance of the big picture in business planning
  • Leverage financial information to make sound business decisions
  • Identify the importance of other financial levers to your business
  • Understand the importance of ethics on long term business success
  • Appreciate how business etiquette affects your organizational success
2 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Business Acumen For Leaders 14-12-2020 Dublin, Ireland
Business Acumen For Leaders 18-03-2021 Dublin, Ireland

Leading Change in a Complex World

Change is both inevitable and necessary, yet potentially disruptive. Leading change efforts requires building credibility, communicating effectively, developing trust, making decisions, and demonstrating confidence. This course will help you to cultivate the leadership skills that you need to influence others and guide them through times of change.

Learning Objectives

Learn to thrive in a volatile and changing world

  • Build employee engagement in a precarious work environment
  • Leverage fundamental values to build a better workplace
  • Develop a culture of change
  • Plan a path to the future
2 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Leading Change in a Complex World 04-03-2021 Dublin, Ireland

Critical Facilitation Skills for Leaders

Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.

Learning Objectives

After completing this course, students will know how to:

  • Apply techniques to encourage participation and reach consensus
  • Utilize facilitative questioning techniques
  • Recognize indicators to facilitate each stage of the team process
  • Deal constructively with disruptions and typical problem behavior
  • Implement interventions appropriately
  • Plan and run a focused discussion, meeting or event
2 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Critical Facilitation Skills for Leaders 17-12-2020 Dublin, Ireland
Critical Facilitation Skills for Leaders 12-04-2021 Dublin, Ireland

Leadership Excellence for Senior Management

To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.

Learning Objectives

After completing this course, students will know how to:

  • Use wisdom and understanding to lead others
  • Deliver constructive critiques to your staff
  • More effectively coach and mentor your staff
  • Develop new managers
  • Better motivate your staff
  • Navigate organizational politics
3 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Leadership Excellence for Senior Management 05-04-2021 Dublin, Ireland

Managing Remote and Virtual Teams

Managing remote teams is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This course will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop highly successful remote and virtual teams.

Learning Objectives

After completing this course, students will know how to:

  • Effectively manage team dynamics in remote and virtual teams
  • Leverage communications technologies to the benefit of your remote and virtual teams
  • Identify the specific skills required for managing remote and virtual teams
  • Evaluate the impact of culture and language on your team’s performance
2 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Managing Remote and Virtual Teams 1/21/2021 Dublin, Ireland
Managing Remote and Virtual Teams 2/15/2021 Dublin, Ireland
Managing Remote and Virtual Teams 3/25/2021 Dublin, Ireland

Discovering Your Leadership Voice

Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energise others.

Learning Objectives

After completing this course, students will know how to:

  • Enhance your leadership effectiveness through your message
  • Communicate with greater openness and authenticity
  • Craft compelling messages that connect people to purpose
  • Engage, motivate, and inspire others to embrace change
  • Apply your leadership voice to increase your impact and influence
2 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Discovering Your Leadership Voice 11-02-2021 Dublin, Ireland
Discovering Your Leadership Voice 20-05-2021 Dublin, Ireland

Evolving into the Manager Role

In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.

Learning Objectives

After completing this course, students will know how to:

  • Describe the roles that a manager has in an organization
  • Identify and nurture talent in your team
  • Build a management vision for success
  • Create strategies to motivate and empower your team
  • Combine leadership qualities and influence skills to motivate your team
  • Plan and manage effective meetings
3 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Evolving into the Manager Role 18-01-2021 Dublin, Ireland
Evolving into the Manager Role 22-03-2021 Dublin, Ireland

Effective Leadership through Coaching

The most successful leaders recognize that their success depends upon the success of those they lead. Enabling others to grow and fulfil their potential by coaching them to discover and apply their talents and strengths is a core competency of leadership

Learning Objectives

After completing this course, students will know how to:

  • Develop a positive partnership that supports employee growth
  • Provide effective coaching and feedback within a relationship of mutual trust
  • Agree appropriate performance goals using the SMART technique
  • Clarify the current state or reality of your employees’ situation
  • Create options for your employee and develop them into a plan
  • Motivate and support your employee to achieve their goals
  • Recognize and remove any obstacles to employee success
3 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Effective Leadership through Coaching 29-03-2021 Dublin, Ireland

Transitioning into Leadership for an IT Manager

From developing an inspiring vision and empowering members to reach it. To meeting deadlines and evaluating results. This course you will teach students the skills and behaviors needed to successfully transition into an IT manager role.

Learning Objectives

After completing this course, students will be able to:

  • Make a smooth transition into management
  • Develop your authentic leadership style
  • Engage and empower staff to achieve excellence
  • Build high performing, collaborative teams
  • Apply delegation best practices
  • Attract and retain great staff
3 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Transitioning into Leadership for an IT Manager 10-03-2021 Dublin, Ireland
Transitioning into Leadership for an IT Manager 16-06-2021 Dublin, Ireland

Becoming a Transformational Leader

This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.

Learning Objectives

After completing this course, students will know how to:

  • Bring about valuable and positive change in those you lead
  • Increase engagement, motivation and morale in your team
  • Enhance performance of individuals and the team
  • Provide an authentic role model that inspires followership
  • Develop others into leaders
2 days Normally runs 14:00 to 22:00 GMT Live Online Can be run in person. Please contact us to find out more.

Course Starts Location Price
Becoming a Transformational Leader 10-12-2020 Dublin, Ireland
Becoming a Transformational Leader 25-03-2021 Dublin, Ireland
Becoming a Transformational Leader 24-06-2021 Dublin, Ireland