Human Resource Management

SHRM Essentials of HR Management

This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals.

SHRM-CP/SHRM-SCP Certification Preparation

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP training course, combined with the SHRM Learning System (included for post-class reinforcement), presents a comprehensive and detailed review of the current SHRM body of Competency & Knowledge (SHRM BoCK). By attending, you and your team will be able to identify areas of strength and build on them. You will also see where you need further concentrated study so you are fully prepared to take either exam. 

Course includes the SHRM Learning System for post-class reinforcement, including over 1500 practice questions, videos, flashcards, e-reader learning modules and more.

Conflict Resolution

Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.