One of the trends that we have been observing since a massive part of the workforce worldwide adopted work from home is the necessity of business writing brush up. In the beginning, companies moved massively to apps like Zoom, Microsoft Teams, and others to accommodate their communication needs. Then it came to the “zoom fatigue” as some teams were expending most of their working hours attending online meetings. To avoid that more emails are being sent, consequently, people are again exploring writing communication.

We like it or not, online learning will be our main option for longer than we expected. For some fields, like IT professionals, for instance, even before the pandemic, it was a common way of upskilling and part of their daily routine. Leaving the predictions behind, the reality is that we can improve our learning experience with simple techniques.

ITIL has become the standard in IT Service Management. It is a framework that helps organisations all over the world to offer their services with quality and efficiency. Under the new circumstances that the society is facing during the 2020 pandemic, ITIL is reaching even more popularity as a helpful framework to help companies to meet client’s demands and achieve digital transformation faster.

Not too long ago, at some business or networking function, I was seated next to a gentleman who was a former President of a local bank in Florida.

We all know that pressure can lead to bad decisions and possible mistakes, there is no novelty with it. The point is that in business daily routines sometimes we can’t eliminate the “pressure factor”. According to Dr. Daniel Friedland, CEO of Super SmartHealth, it’s possible to avoid the probability of bad decisions with the right practices and processes.

New Horizons Ireland has been awarded the status of accredited learning provider by the LPI - Learning and Performance Institute for its commitment to high quality and process improvement in the provision of learning, development and training services to its clients.