In the era of data, CRM’s are a central resource for companies, it doesn’t matter their size and industry. Data empower business decisions, automate processes, and optimize time. Microsoft Dynamics 365 is a complete CRM, it can help enterprises to grow and achieve their goals. It’s considered by the experts the next generation of business applications, allowing users to break down data silos to connect customers, products, people and operations. In this article we explore the Marketing and Sales features in detail.
With the help of new Personalised document template, the sales team can create their own personalised templates using CRM. CRM allows the creation of Sales Proposals, Opportunity and Tender templates. These allow the team to reply to customers faster with organised documents in no time at all.
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