IT Service Management - ITSM refers to the entire pool of activities involving design, creation, delivering, supporting and managing IT services. Although the most common perception is that ITSM is just “IT support”, it represents in fact much more than resolving day-to-day issues. They are responsible for end-to-end management of those services, which are crucial for the company.
Microsoft Software Assurance is a comprehensive maintenance program that can help customers gain control of their technology strategy, improve IT staff skills, decrease support spending, and effectively plan for new software deployments.
Microsoft recently announced updates and changes in their certification program. We organised the information in this blog post to make easier for you to understand the updates and related replacements. Check below the list of courses and related exam retirements from January through June 2019. The list contemplates the course replacements as well.
The Market Insight Preview is a Microsoft Dynamics 365 feature which allows users to get market insights in an easy and useful way. Besides all the buzz around data and the benefits which can bring to business strategy, still a challenge to collect, gather, and make these data available to professionals whose will make a good use of it. According to a report from Harvard Business Review, 38% of businesses face a challenge in leveraging digital capabilities to improve operations due to siloed information.
Microsoft Azure Active Directory is a cloud-based identity and access management service, which helps users sign in and access companies’ resources. They can connect to external resources, Microsoft Office 365, Azure portal, and other SaaS applications. From the internal side, they can access companies’ internal resources, such as apps on your network and intranet and any cloud apps developed by the own organisation.
Microsoft Word it is extremely popular in most of the offices all over the world. It’s a powerful tool and it can be even more powerful when used in its full capability. Add-ins are one example, you can easily access information on the web using it, you can look up items on Wikipedia or Google Maps, for example, without leaving Microsoft Word. It can also add more functionalities and fun to your documents and projects.
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