New ITIL 4 Certification Scheme

ITIL 4 will be officially available from Q1 2019. We anticipate here the main changes

The new ITIL 4 (Information Technology Infrastructure Library) certification scheme will replace the current one and considers the transformation to a digital environment providing modern and relevant content. The main point of the new program is to provide a clearer career path for professionals from foundation to higher levels while complying with the digital transformation.


The ITIL has become the standard in IT Service Management. It’s a framework which helps organisations all over the world to offer their services with quality and efficiency. The key concepts covered in ITIL are: services, service management, service assets, value, utility, warranty, processes, functions, roles, resources, capabilities, and more.

In a modern and constantly changing environment, companies need to meet consumer demands faster and be ready to comply with digital transformation and everything that it brings to enterprises daily life. ITIL brings the best practices approach and it helps organisations to adapt its guidance to their circumstances and requirements.

ITIL 4 Explained

ITIL 4 certification has 2 different streams:

  • ITIL Managing Professional (ITIL MP)
  • ITIL Strategic Leader (ITIL SL)

ITIL Managing Professional (ITIL MP)

It’s designed for IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT projects, teams and workflows.

ITIL Strategic Leader (ITIL SL)

Becoming an ITIL Strategic Leader (ITIL SL) demonstrates that the professional has a clear understanding of how IT influences and directs business strategy. The certification recognises the value of ITIL, not just for IT operations, but for all digitally enabled services.

The Streams in Detail

The two streams are made up of five modules altogether. To become an ITIL Managing Professional (ITIL MP) candidates must complete the following modules:

  • ITIL 4 Foundation
  • ITIL Specialist: Create, Deliver & Support
  • ITIL Specialist: Drive Stakeholder Value
  • ITIL Specialist: High Velocity IT
  • ITIL Strategist: Direct, Plan & Improve

To be an ITIL Strategic Leader (ITIL SL) professionals must complete the below modules:

  • ITIL 4 Foundation
  • ITIL Strategist: Direct, Plan & Improve
  • ITIL Leader: Digital & IT Strategy

ITIL Master

Once the candidate has achieved both the ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations they will be ITIL Master. 

How to Transition to ITIL 4

There are different options for professionals whose want to update their credential. If a candidate had taken ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation to be able to transition to the new scheme. A new single exam is required to assess the candidate’s knowledge.

When the professional hold a small number of credits beyond ITIL v3 Foundation, the availability of the ITIL Managing Professional Transition module will enable ITIL v3 certified professionals to transition their certifications to the ITIL 4 scheme. For this transition module, a candidate needs an ITIL Expert (v3) certificate or a minimum of 17 credits from the Foundation and Intermediate modules.

ITIL v3 Expert

For professionals who had achieved ITIL v3 Expert, they can take the ITIL Managing Professional Transition module when it is released to achieve the ITIL Managing Professional designation. After achieving the ITIL Managing Professional designation, if the they are interested in pursuing the ITIL Strategic Leader stream, they would only need to complete the ITIL Leader Digital & Strategy module.

More details about the transition path can be founded in this link.

ITL Courses at New Horizons Ireland

ITIL is part of the main project management certifications that a Project Manager should have under their belt. At New Horizons Ireland we provide a wide range of Project Management courses to help you to grow your career.

If you want to know more about our Project Management courses, you can contact Amy Byrne (, our Business Development Manager and she will be happy to help you in the process of choosing the most appropriate training for you.

Free Training Consultation

If you aren’t sure which is the ideal path for you talk to one of our Account Managers, they are ready to help you to achieve the knowledge that you need to boost your career. Into New Horizons Ireland website, you can also schedule your FREE audit with one of our instructors.


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